Clearance desk open 24×7 at IGI cargo terminal +91 98100 00000 ops@imperialcargologistics.in

What we do

Everything your cargo needs, from one desk.

Air, sea, customs, road and warehousing planned as one movement rather than five separate bookings.

Multimodal desk

Air, sea, customs, road and warehousing are planned as one movement.

Custom Clearing Agent

Paperwork, handled before it holds you up

Licensed clearing at the airport and the port, with a desk that knows what your commodity needs before the shipment lands.

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Freight Forwarders

One desk for the whole movement

Booking, documentation, clearance and delivery arranged as a single movement, so nothing falls between two providers.

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Cargo Services

Eyes on your shipment

Inspection, examination and on-the-ground representation, so you know the condition of your cargo without being there yourself.

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Warehousing Services

A safe pause between journeys

Flexible storage and careful inventory handling, with a team ready for the next stage of your shipment.

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Air Freight Forwarding Services

When every hour matters

Priority uplift, careful handling and a clearance desk that stays with your cargo from booking to release.

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Sea Freight Forwarding Services

Room for the bigger picture

Dependable sea freight for full containers, shared loads and cargo that needs a carefully planned passage.

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Road Transportation

The last mile is our business

Coordinated road movements that connect ports, airports, warehouses and your delivery address.

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Export Import Consolidation Services

Share the space, share the cost

Smaller consignments combined into one economical movement, kept separate on paper the whole way.

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Air Cargo Loading Services

Built for the aircraft it flies on

Palletisation, build-up and securing to airline standard, so your cargo is accepted first time.

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Before you ship

Freight forwarding and customs clearance: frequently asked questions

What does a freight forwarder in Delhi actually do?

A freight forwarder arranges the movement of your cargo from origin to destination on your behalf: choosing the route and carrier, booking the space, preparing the transport documents, clearing the goods through customs and arranging delivery at the other end. We handle all of those steps in house from our New Delhi desk, so one team answers for the whole movement rather than one leg of it.

What is the difference between a freight forwarder and a customs clearing agent?

A freight forwarder organises the transport; a customs clearing agent, also called a CHA or customs house agent, files the entry and deals with customs on your behalf. Many companies are one or the other, which is why shipments stall in the gap between them. We are both, so the team that booked your cargo is the team that clears it.

Which ports and airports do you work through?

Our operations desk works to the IGI air cargo terminal in New Delhi and handles sea movements through the major Indian gateways, including Nhava Sheva (JNPT), Mundra and Chennai, along with inland container depots serving the Delhi NCR region. Road movements connect those gateways to your door anywhere in India.

How do I get a freight quote, and what details do you need?

Send us the origin and destination, the commodity, the gross weight and dimensions, the number of packages and your preferred mode — air, sea or road. If the cargo is temperature-sensitive, hazardous or requires a licence, tell us at that point. With those details we can come back with a rate and a realistic schedule rather than an estimate that changes later.

Do you handle both import and export shipments?

Yes. We handle import and export consignments by air, sea and road, including the customs clearance on both sides of the movement, warehousing between legs and consolidation for cargo that does not fill a container or a pallet.

What documents are needed for import customs clearance in India?

A standard import clearance needs the commercial invoice, packing list, bill of lading or airway bill, and your IEC details, together with a bill of entry filed on your behalf. Depending on the commodity you may also need a country of origin certificate, an import licence or permit, and clearances from bodies such as FSSAI, CDSCO or the Plant Quarantine authority. We check the file against the commodity before the cargo lands, so missing paperwork is raised early.

Should I ship by air or by sea?

Air freight suits cargo where time or shelf life decides the value — samples, spares, pharmaceuticals, perishables and anything replacing a stock-out. Sea freight suits volume and weight where the schedule is known weeks ahead. For part loads, sea consolidation often lands close to air pricing on small, dense cargo, so it is worth asking us to compare both before you commit.

Can you arrange cargo insurance?

Yes. Carrier liability is limited by weight, not by what your cargo is worth, so we arrange marine and air cargo insurance covering the declared value of the consignment. Tell us the invoice value when you book and we will include the cover in the quotation.

Not covered here? Ask the operations desk

Have something to move?

Tell us the route and the commodity. We will come back with the next steps.